1 Year
Main frame, motor, and control components when the issue is a covered manufacturing defect.
Anywell Support
Warranty Support That Starts With Clear Facts
Anywell provides limited warranty support for manufacturing defects under normal residential use. Coverage depends on the model, order record, serial number, and the part involved.
6 Months
Battery coverage for qualifying issues under normal use and charging conditions.
Case Review
Order number, serial number, photos, and video help us confirm the right next step.
Current Coverage
Coverage applies to covered manufacturing defects under normal residential use.
| Main frame | 1 year |
|---|---|
| Motor and control components | 1 year |
| Battery | 6 months |
| Not covered | Wear items, tires, cosmetic damage, misuse, water damage, collision damage, unauthorized modification, and normal wear. |
How Support Works
These steps help us diagnose the issue and avoid sending the wrong part.
- Send your order and serial number.This helps us confirm the model and purchase record.
- Share photos or a short video.A clear video is often the fastest way to diagnose the issue.
- We review the case.Our team may guide you through remote troubleshooting.
- We confirm the next step.If a covered part is needed, we confirm the part before shipment.
Parts and Repair Approach
We support customers through remote diagnosis, common replacement parts when available, and step-by-step repair guidance. We do not advertise an in-home repair network. If a local technician is needed, our team can help identify the part or repair scope for your technician.
Need help now?
Phone: +1 (725) 895-3996
Email: service@anywellshop.com
Hours: Monday - Friday, 9:00 AM - 5:00 PM EST